Security & Data Protection

Our Security Commitment

At IMJD, we take security seriously. SABA is built with enterprise-grade security measures to protect your data and ensure the privacy of your WhatsApp conversations.

Data Encryption

• End-to-End Encryption: All WhatsApp messages remain encrypted according to WhatsApp's security protocols
• Data in Transit: All data transmission uses TLS 1.3 encryption
• Data at Rest: Stored data is encrypted using AES-256 encryption
• API Security: All API communications are secured with OAuth 2.0 and JWT tokens

Infrastructure Security

• Hosted on secure cloud infrastructure with 99.9% uptime SLA
• Regular security audits and penetration testing
• Automated backup systems with geographic redundancy
• 24/7 monitoring and threat detection
• Regular security updates and patches

Access Controls

• Multi-factor authentication (MFA) for all administrative access
• Role-based access control (RBAC)
• Regular access reviews and audit logs
• Principle of least privilege enforcement

Data Protection Measures

• Data minimization - we only collect what's necessary
• Regular data purging of unnecessary information
• Anonymization of analytics data
• Secure data deletion procedures
• Data loss prevention (DLP) systems

Compliance & Certifications

• GDPR compliance for European users
• WhatsApp Business API Terms of Service compliance
• Google Cloud security standards
• ISO 27001 aligned security practices
• Regular compliance audits

Incident Response

In the unlikely event of a security incident, we have:

• 24/7 incident response team
• Automated threat detection and response
• Clear communication protocols for affected users
• Forensic investigation capabilities
• Recovery and business continuity plans

User Security Best Practices

To help keep your account secure, we recommend:

• Use strong, unique passwords
• Enable two-factor authentication where available
• Keep your WhatsApp app updated
• Be cautious about sharing sensitive information
• Report any suspicious activity immediately

Security Transparency

We believe in transparency about our security practices. If you have security questions or concerns, please contact our security team:

• Security Email: security@imjd.asia
• WhatsApp: +92 300 0747977
• For urgent security matters, please mark your message as "URGENT SECURITY"

Vulnerability Disclosure

If you discover a security vulnerability, please report it responsibly to our security team. We appreciate the security research community and will work with you to address any issues promptly.